Privacy Policy

Information We Collect

We collect information necessary to provide our electric vehicle rental services. This includes personal identification data such as your name, email address, phone number, and driver’s license details when you book a rental. We also gather vehicle usage information including GPS location data, mileage, charging history, and fuel consumption patterns to optimize our fleet management and improve your rental experience.

Payment information is collected securely through encrypted channels. We also track browsing behavior on our website through analytics tools to understand user preferences and improve our platform. Any additional information you voluntarily provide through contact forms or customer surveys helps us serve you better.

How We Use Your Data

Your personal information is used primarily to process and manage your electric vehicle rental bookings. We use your data to confirm reservations, manage payments, provide customer support, and send you important notifications about your rental status and vehicle condition. Location data enables real-time vehicle tracking and roadside assistance coordination when needed.

We analyze aggregated usage patterns to enhance our EV rental network, improve vehicle maintenance schedules, and optimize charging station placement. Marketing communications about new vehicles, promotions, and eco-friendly initiatives are sent only with your explicit consent. Your data is never sold to third parties without your permission.

Your Privacy Rights

Under GDPR and Polish data protection regulations, you have comprehensive rights regarding your personal data. You can request access to all information we hold about you, request corrections to inaccurate data, or demand deletion of your information when it’s no longer necessary for our services.

• Right to access: Request a complete copy of your personal data
• Right to rectification: Correct or update inaccurate information
• Right to erasure: Request deletion of your data
• Right to restrict processing: Limit how we use your information
• Right to data portability: Receive your data in a structured format
• Right to object: Opt-out of marketing communications and tracking

To exercise any of these rights, please contact our privacy team directly. We will respond to all requests within thirty days as required by law.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience and collect usage analytics. Essential cookies enable core functionality like session management and security features. Performance cookies track page interactions and load times to identify optimization opportunities. Marketing cookies remember your preferences and help us deliver personalized content.

We also use third-party analytics services to understand user behavior patterns and improve our platform. These services operate under their own privacy policies, and we encourage you to review them. All tracking complies with privacy regulations and respects user consent preferences.

Contact Information

If you have questions about our privacy practices, concerns about your data, or wish to exercise your privacy rights, please reach out to us:

We are committed to resolving privacy concerns promptly. If you’re not satisfied with our response, you have the right to lodge a complaint with the Polish Personal Data Protection Authority (UODO). This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We will notify you of significant updates via email.